Below are questions and answers to common e-mail issues.  If you need more assistance please click here to contact the help desk.

• How do I access my RMC e-mail and other online accounts?
• Students: What is my e-mail Address and password?
• Faculty/Staff: Please contact Human Resources with questions regarding your e-mail address and password.
• How do I change my RMC e-mail password?
• How do I forward my e-mail to an existing account?

Accessing Online Accounts Email

1.       On a PC with Internet access, open either Netscape or Internet Explorer, then type the following address: www.robertmorris.edu

2.       On the Quick Links, click the e-Mail link.

3.       At the login screen, enter your email address and password then click Login (all characters must be entered in lower case.)

Online Grade Report and Student Credential Transcripts

1.       On a PC with Internet access, open either Netscape or Internet Explorer, then type the following address: www.robertmorris.edu

2.       Click on current Students, click on Student Grade Report or Student Credential Transcripts

3.       At the login screen, enter your email/login address and password then click Login (all characters must be entered in lower case.)

Student email addresses take the form of:
[first 4 letters, last name] + [first letter, first name] + [last 3 digits, Social Security number]

Student default passwords take the form of:
[first letter, first name] + [first letter, last name] + [4th and 5th digits, Social Security number

For example:
Name: John Smith
Social Security number: 123-45-6789
Email address: smitj789
Default password: js45** 

Changing Your Password

1.       In your email account, click Preferences (located at the lower left side of your screen).

2.       Click Password.

3.       Enter your current password and your new password twice.

4.       Click OK.

5.       Your password is now changed!

**Passwords cannot be changed on Student Grade report or Credential Transcripts.  If the last name is changed on a students account at any time, the password will change based on the new last name and all other information will stay the same.

Forwarding Your Email to Another Address

1.       In your email account, click Preferences (located at the lower left side of your screen).

2.       Click Forwarding.

3.       Click Add.

4.       Enter the email address you want your account forwarded to, then click Add.

5.       Your account is now forwarded!